Customer Rating: 
Summary: Emergency escape ladder
Comment: I ordered this with some trpidation - afraid of the thick walls of the building - not knowing how the hooks might work - was delighted to find that they hooked handily and sturdily to the radiator.
If you can climb out a window - you can use this ladder.
Customer Rating:
Summary: Best deal for the money...
Comment: I like this product because it is easy to use and it's sturdy. Just make sure you don't have a window directly beneath the window you are climbing out of. If you do, this product won't work because you would be putting too much pressure on the window on the lower level and could possibly break it. But, the product itself is great. Perfect for my situation.
Customer Rating:
Summary: Excellent and easy
Comment: This escape ladder is great! It folds up nicely, and can be stored in its own box. My children, twins age 14, were able to practice fire drills, and easily fold it back up in the box. It is invaluable knowing my kids can get out safely from a second floor room. More over, the price made it very affordable.
Customer Rating:
Summary: Ladder
Comment: I have not used this, and hopefully will not have to, but looks like a great product esp. for the price
Customer Rating:
Summary: Required Windowsill Dimensions for 2-story ladder
Comment: Consumers need to purchase the right ladder for their windowsill. I had to return the two-story ladder for a 3-story ladder because my windowsill depth was wider than the 2-story could accommodate. The EL52 First Alert Fire Escape Ladder user's manual says, "The window should be at least 20 inches (51 cm) wide and 32 inches (81 cm) high to give you enough clearance to exit safely. The windowsill width should be between a minimum of 6 inches (15 cm) and a maximum of 10 inches (25 cm). Measure windowsill from outside to inside." Be sure to get the right ladder for your windowsill depth.
Summary: Emergency escape ladder
Comment: I ordered this with some trpidation - afraid of the thick walls of the building - not knowing how the hooks might work - was delighted to find that they hooked handily and sturdily to the radiator.
If you can climb out a window - you can use this ladder.
Customer Rating:
Summary: Best deal for the money...
Comment: I like this product because it is easy to use and it's sturdy. Just make sure you don't have a window directly beneath the window you are climbing out of. If you do, this product won't work because you would be putting too much pressure on the window on the lower level and could possibly break it. But, the product itself is great. Perfect for my situation.
Customer Rating:
Summary: Excellent and easy
Comment: This escape ladder is great! It folds up nicely, and can be stored in its own box. My children, twins age 14, were able to practice fire drills, and easily fold it back up in the box. It is invaluable knowing my kids can get out safely from a second floor room. More over, the price made it very affordable.
Customer Rating:
Summary: Ladder
Comment: I have not used this, and hopefully will not have to, but looks like a great product esp. for the price
Customer Rating:
Summary: Required Windowsill Dimensions for 2-story ladder
Comment: Consumers need to purchase the right ladder for their windowsill. I had to return the two-story ladder for a 3-story ladder because my windowsill depth was wider than the 2-story could accommodate. The EL52 First Alert Fire Escape Ladder user's manual says, "The window should be at least 20 inches (51 cm) wide and 32 inches (81 cm) high to give you enough clearance to exit safely. The windowsill width should be between a minimum of 6 inches (15 cm) and a maximum of 10 inches (25 cm). Measure windowsill from outside to inside." Be sure to get the right ladder for your windowsill depth.