Customer Rating: 
Summary: Sturdy, but too quiet.
Comment: I have this phone with a different service, so I'm reviewing the phone itself, not the service.
The pros:
* The phone is a good size, small enough to comfortably fit in your pocket, but large enough to see what you're doing with it.
* Battery life is good - I've had it last through an hour-long phone call then a few hours of instant messaging.
* It's sturdy - after almost two years or abuse, there is not a scratch or a crack on it.
The cons:
* The volume does not go up high enough. I have good hearing, but I cannot hear the ringer on maximum volume unless I am somewhere fairly quiet. I also frequently cannot hear what people are saying to me during phone calls. The volume does not adjust based on external noise levels.
* It doesn't have bluetooth. (I don't know why Amazon lists bluetooth headsets as accessories.)
* It doesn't have a place to enter physical addresses or birthdays for your contacts.
* Finally, LG has an issue where buttons get "stuck" in one position. (For example, if you were pushing the left arrow it will sometimes continue going left after you stop pressing the button.) I do not think it is a physical issue with the buttons, but maybe an electrical or software issue. I have had this problem with this phone and also with a LG television. It doesn't happen very often, mostly when playing games.
Overall, I would say that this is a tolerable phone, but not one that I would recommend, due to the low volume. If you live/work in a very quiet area, have good hearing, and simply want a sturdy phone with a good battery, this may work for you.
Customer Rating:
Summary: LG CG225
Comment: The standard shipping was over 10 days but arrived intact. The phone is great. The features on the phone are easy to use. Set up was a little dicey. I had to call the Tracfone customer service, but this was very easy.
Summary: Sturdy, but too quiet.
Comment: I have this phone with a different service, so I'm reviewing the phone itself, not the service.
The pros:
* The phone is a good size, small enough to comfortably fit in your pocket, but large enough to see what you're doing with it.
* Battery life is good - I've had it last through an hour-long phone call then a few hours of instant messaging.
* It's sturdy - after almost two years or abuse, there is not a scratch or a crack on it.
The cons:
* The volume does not go up high enough. I have good hearing, but I cannot hear the ringer on maximum volume unless I am somewhere fairly quiet. I also frequently cannot hear what people are saying to me during phone calls. The volume does not adjust based on external noise levels.
* It doesn't have bluetooth. (I don't know why Amazon lists bluetooth headsets as accessories.)
* It doesn't have a place to enter physical addresses or birthdays for your contacts.
* Finally, LG has an issue where buttons get "stuck" in one position. (For example, if you were pushing the left arrow it will sometimes continue going left after you stop pressing the button.) I do not think it is a physical issue with the buttons, but maybe an electrical or software issue. I have had this problem with this phone and also with a LG television. It doesn't happen very often, mostly when playing games.
Overall, I would say that this is a tolerable phone, but not one that I would recommend, due to the low volume. If you live/work in a very quiet area, have good hearing, and simply want a sturdy phone with a good battery, this may work for you.
Customer Rating:
Summary: LG CG225
Comment: The standard shipping was over 10 days but arrived intact. The phone is great. The features on the phone are easy to use. Set up was a little dicey. I had to call the Tracfone customer service, but this was very easy.