» QuickBooks Pro 2009

QuickBooks Pro 2009 Reviews

Customer Rating:
Summary: Good small business accounting product
Comment: Pros: QuickBooks 2009 continues the evolution of a solid product. The organization of the data entry screens and the filtering of data represent the greatest improvements that have occurred over the past few years. If you already own QuickBooks 2008 there is little reason to upgrade. If you own a version that is pre-2008 or are new to QuickBooks, then I recommend that you buy this product.

Cons:
(1) Screens and pop ups recommending Intuit products and services.
(2) The report creation editor and designer are not on par with industry standards such as Crystal Reports.

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Customer Rating:
Summary: Wish I had done a clean install for QB 2009!
Comment: Our small business accounting needs are minimal and QB 2001 Pro was perfect...until Intuit stopped supporting basic functions. I did an "upgrade" install which went well until I tried to start the new program...ERROR - the it could not read the qbregistration.dat file.

I tried several easy suggested fixes, but none worked. I ended up doing a complex fix using the Microsoft Windows Installer Cleanup Utility since several normal uninstall/reinstalls resulted in the same error. Next I selected a "clean" install which proved successful, followed by an hour of downloading updates.

I'm just the computer guy; my wife is the bookkeeper. My 3-star rating is based on my installation nightmare. From what others have experienced, I doubt our combined rating will increase.

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Customer Rating:
Summary: Terrible Support
Comment: I called Intuit to determine what steps had been taken to rectify the problems many users were having with online banking etc. I spoke to "Joyce". I asked her if they knew of any reviews saying, "Thanks for fixing the online integration problems!" or any statements from Intuit acknowledging problems and detailing fixes. It took her a good five minutes to understand my question. Then five minutes on hold. Then she again told me to visit their web site to look for an answer. And she reminded me that I get 24/7 support with QB. Great. They'll waste my time *after* I pay them too. Wonderful. Earlier in the day I did some chat support with "Eric". He wasted 15 minutes of my time asking me if I needed certain features. After answering "no" to over 90% of his questions, he recommends I purchase their Premiere edition, as it has all of the features we'd discussed. (My initial question was, "Why should I get Pro over the basic version?") He never answered my question. So here I am, about 45 minutes wasted talking and typing to Intuit, and I'm sold on their support sucking harder than a Hoover with a gland problem... but I have no answers. I'm not aware if Peachtree, Microsoft or other solutions are better, but I'm going to use a QB alternative solely on principle. If you think you'll EVER need support or a clear answer, Quickbooks isn't for you.

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Customer Rating:
Summary: Adware in disguise
Comment: I installed QB Pro 2009 for a client today, and I'm just appalled by how much crap you have to go through to use it. First, there is no way to skip registration: you have to register otherwise the program stops working after 30 days. It's like activation and registration rolled into one. As if that wasn't bad enough, it's not done over the internet, you have call and wait on hold for an operator, who will try to sell you a support plan. Then, you get nag screens to sign up for Intuit.com services, with only two options: "Create Account" or "Remind me later", no option for "Stop bothering me".

Get out of my face, Intuit, and stay out: I've already paid for the software, so stop bothering me. I think Intuit is probably among the most hated software companies in the world, right up there with Symantec and Real Networks.

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Customer Rating:
Summary: mel
Comment: i have been using Quickbooks Pro for many years and Amazon. com has the best price.

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