» TurboTax Deluxe 2005 with State Win/Mac [Old Version]

TurboTax Deluxe 2005 with State Win/Mac [Old Version] Reviews

Customer Rating:
Summary: TurboTax got sneaky this year. Customer "service" sucks.
Comment: I ordered TurboTax Federal and unlike last year this comes WITHOUT state. When I attempted to load state the product prompted for an ADDITIONAL $34.95. So I contacted them by e-mail (twice), on-line help (twice), and phone (twice). Guess what? Three of the six inquiries were something like "well the states are not available yet but they'll be free", two were "look at our website for descriptions of the product" which I'd BEEN using for years, and the last was it was all a mixup and it was "not free." So fortunately Amazon was VERY, VERY UNDERSTANDING and did what TurboTax refused to do and took it back. I switched to TaxCut. When I called them they provided REAL CUSTOMER SUPPORT! Go TaxCut!

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Customer Rating:
Summary: Great tax preparation package
Comment: I have used Turbo Tax Deluxe at for many years and find it to be very easy to use. It covers many items,such as K-1 for partnerships,etc.and automatically sets proper Standard deductions for married Seniors.

I wrote taxes for HR Block at one time, and found "Turbo Tax" to give tax returns equal to those reports.

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Customer Rating:
Summary: great reliable product
Comment: only hiccup this year was late forms and not the best accuracy in notifying me when they were ready. But, if you're not a spaz about doing your taxes immediately, no harm done.

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Customer Rating:
Summary: 10 + year user
Comment: I have used Turbo Tax for as long as I can remember. I have always purchased their business and their personal tax products. Generally I had been satisfied. However this year after spending much time over many months working on a complicated return, Turbo tax dumped all the data including that which was saved many times over several months. It corrupted all but 2kb of data and can't even open that. Of course you can't get a person via telephone or email.

I would give them o stars if that was an option. So long Intuit.

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Customer Rating:
Summary: turbo tax software
Comment: Turbo Tax Deluxe is an excellent product but they should make it easier for you to back up without having to go thorugh the whole category to get to one item.
Also they should make it easier to make adjustments to your state return. It's very annoying to find and adjust the State Return once you have gone back into your Federal Return.
I think it is a very good product BUT they should make it much easier to navigate to other areas ESPECIALLY for the STATE RETURN.

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